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Delivery Information

We know your time is precious so we try to take as much out of the hassle of delivery as possible.

UK

Unlike many upholstery companies we manufacture all of our products ourselves in our production premises here in the UK. We operate our own in-house delivery team within zone one (London and some home counties).This means we can deliver carefully and without excessive delays that many retailers experience with importing goods. We aim to deliver within 6 weeks from the point order. For remote places this may be a little longer. If you are not ready to accept delivery let us know as soon as possible and we will store your items at our production premises until you advise us. Contact us for current lead times.

Delivery on all orders received over £500 to mainland UK range from £55 zone 1 and £65 for zone 2. Please contact us for prices for zone 3. For orders under £400 the very most you will pay is £45. 

Overseas

We have delivered to lots of interesting places in Europe from Ibiza to Switzerland. For shipping costs please advise of the item you are interested in purchasing and we will try to be as competive as possible. Alternatively you can arrange your own shipping.

No Hassle

We deliver to the room of your choice and, for a small surcharge of £50, we can unpack,assemble your bed and remove all the packaging . We do not offer a wall mounting fitting service.

For bed assembly we require the following: 

  1. Available parking and driveways are clear for when our van arrives.  
  2. Removing any fixtures and fittings and furnture that may cause obstruction whilst carrying out your assembly.
  3. Important: Please ensure that for any large items ordered you have measured correctly to ensure a successful delivery not only in the room they are to go but also consider the access to the room in question (eg stairs). If you are in any doubt please contact us and we will try to help you.
  4. Flooring down.The bed must be constructed in the room it is to be situated. It cannot be constructed in one room and then moved to another.
  5. Our delivery team are not able to move or remove any furniture.

Flexible

For Zone 1 we usually deliver on Fridays with a 2 hour timeframe. If this is a problem please let us know in advance so we can arrange an alternative option.

For zone 2 and 3 you will be contacted by our freighting company to arrange a convenient time for delivery.

Quality Guarantee

How often have you looked forward to receiving something only to find it damaged or not working. Well our skilled furniture craftsmen based at our UK manufacturing facility not only take great pride in what they do but equally instill a stringent quality control procedure to ensure that you receive your furniture in tip top condition. Of course, we are only human and very occasionally one might slip the net but we always resolve the problem very quickly. Please take a moment to look at our testimonials or our product reviews.